Momentum Blog

Guest reviews, comments and messages live on the internet in perpetuity, making it crucial for business owners to take action when it comes to maneuvering the narrative surrounding their business. What is said about you on review platforms, in comment threads and on..

Every business is going to make mistakes – the food arrived cold, the package was delivered late, the line took too long, etc. And these negative experiences customers have, unfortunately, lead to negative online reviews. According to a report conducted by..